Most pieces will ship out within a few days - if something is not made we'll let you know asap.
Lighting is always made to order and takes about one week in addition to shipping time. UL will take an extra two weeks. If you need either 2nd Day Air or Next Day Delivery, please email us at firstname.lastname@example.org Retail shipping charges are: $8-10 in the USA $18 to Canada $32 International and a bit more for wholesale orders.
We don't gift wrap but are more than happy to include a handwritten note - just type it in the comments field when you are checking out.
We always strive to keep our shipping materials eco-friendly and efficient. The most important thing for us is getting you the products safely and efficiently!
If your piece is damaged in shipment we'll be happy to replace it - just let us know within a week of receiving it.